OmniChat AI

Privacy Policy

Last Updated: March 17, 2025

1. Introduction

At OmniChat AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and applications (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our newsletter
  • Request customer support
  • Participate in promotions, surveys, or research
  • Apply for a job

The personal information we collect may include:

  • Name
  • Email address
  • Phone number
  • Billing information
  • Company information
  • Job title
  • IP address

2.2 Usage Data

We automatically collect certain information when you access or use our Services. This information may include:

  • Device information (e.g., device type, operating system, browser type)
  • Log data (e.g., IP address, access times, pages viewed)
  • Location information
  • Usage patterns and preferences

2.3 AI Interaction Data

When you interact with our AI Agents, we collect:

  • Queries and commands you provide to the AI Agents
  • Content you upload for processing by the AI Agents
  • AI-generated responses and actions
  • Feedback you provide about AI performance

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Understand how you use our Services
  • Develop new products, services, features, and functionality
  • Personalize your experience
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues, fraud, and other illegal activities
  • Train and improve our AI models
  • Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.

4.2 For Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3 For Legal Compliance

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 With Your Consent

We may share your information with your consent or at your direction.

4.5 Aggregated or De-identified Data

We may share aggregated or de-identified information, which cannot reasonably be used to identify you, for various purposes, including to improve our Services and for business or marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access the personal information we have about you
  • The right to request that we correct or update your personal information
  • The right to request that we delete your personal information
  • The right to object to or restrict the processing of your personal information
  • The right to data portability
  • The right to withdraw your consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@tryomni.chat.